Question 1

Does it have to be indoor or outdoor?

Accepted Answer

We can accommodate both. We do have some requirements for both indoor and outdoor.   As long as you are able to accommodate with our requirements such as: access to water for yo-yo and super ball games.​   For outdoor: If the weather turns bad, it is your decision to cancel or resume the party.

Question 2

Can I book your services last minute?

Accepted Answer

Yes, if the spaces and supplies are available, we will try our best to accommodate last minute booking(s).

Question 3

What if I wanted to extend another hour last minute?

Accepted Answer

We will gladly extend your rental IF there are no bookings after your party/events.

Question 4

How long will it take to set up and break down?

Accepted Answer

We ask that you give us at least hour and a half to set up and hour to break down (it may be faster or more time depending on the services).

Question 5

What are your Payments & Deposit policy?

Accepted Answer

Your deposit will be due at the time of booking to secure your spot with us. We require a non refundable deposit of 20% from your grand total. Your remaining balance after the deposit will be due at the time of your party/event.   We accept Cash (no tax) or credit card (tax will be added).

Question 6

What is your cancellation policy?

Accepted Answer

Because our services can be time consuming, we ask that if you need to cancel, please cancel 7 days (1 week) prior to the date of your event or earlier for a full refund. (If you have already paid in full prior to canceling).   Keep in mind that, DEPOSIT IS A NON-REFUNDABLE.

Question 7

Is there a traveling fee?

Accepted Answer

Yes, depending on the location of the party.   Please inquire.

KEIKI WONDERLAND

KEIKI WONDERLAND

We look forward to hearing from you.

KEIKI WONDERLAND

KEIKI WONDERLAND

We look forward to hearing from you.

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